Meet Our Team
Michelle M. Marsh, QKA
President &
Chief Visionary Officer
Business Office
Ronda K. Bernath, QKA
Business Manager
Andrew M. Wyckoff
Head of Systems & Database Management
Heather M. Palmer
Accounting Assistant
Administrative Assistant
Carol L. Jarvis
Accounts Receivable Specialist
Elisha F. Everett
Sales
Mike R. Watkins, ARPC, PRP
New Business
Development Director
Samantha M. Diggs
Marketing Director &
Internal Sales Specialist
Installation
Robyn D. Pequignot
Document Consultant &
Installation Manager
Cecilia J. Sanborn
Sr. Installation Coordinator
Installation Coordinator
Erika D. Hile
Consulting
Suzy T. Guck, ERPA, QKA
Manager of Operations &
Senior ERISA Consultant
Lisa R. Bowser, ERPA, QKA
Sr. ERISA Consultant
Jennifer E. Deffenbaugh, QKA
Sr. ERISA Consultant
Stefanie M. Hallett, QKA
ERISA Consultant
Holly M. Rust
ERISA Consultant
Lea L. Smith, QKA, TGPC
ERISA Consultant
Jessica T. Michael
Associate ERISA Consultant
Carolyn S. Smock
Sr. Assistant ERISA Consultant
Cyndy A. Sembach
Assistant ERISA Consultant
Chris A. Stiltner
Assistant ERISA Consultant
Cherry H. Bird
Assistant ERISA Consultant
Mary F. Squier
Distribution Specialist
Distribution Specialist