Meet The Team
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Michelle M. Marsh, QKA

President &

Chief Visionary Officer

Business Office

Ronda K. Bernath, QKA

Business Manager

Andrew M. Wyckoff

Head of Systems & Database Management

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David B. Bair

Office Assistant

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Mary F. Squier

Accounts Receivable Specialist

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Jolene K. Evans

Accounting Assistant


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Mike R. Watkins, ARPC, PRP

New Business

Development Director


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Robyn D. Pequignot

Document Consultant &

Installation Manager

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Samantha M. Diggs

Marketing Director &

Internal Sales Specialist


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Suzy T. Guck, ERPA, QKA

Senior ERISA Consultant

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Lisa R. Bowser, ERPA, QKA

Sr. ERISA Consultant

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Jennifer E. Deffenbaugh, QKA

Sr. ERISA Consultant

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Stefanie M. Hallett, QKA

ERISA Consultant

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Holly M. Rust

ERISA Consultant

Mary R. McConnell

ERISA Compliance Consultant

About Me

Barb L. Bailey

ERISA Consultant

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Carolyn S. Smock

Servicing Team Coord & Sr. Asst. ERISA Consultant

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Cyndy A. Sembach

Sr. Assistant ERISA Consultant

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Chris A. Stiltner

Sr. Assistant ERISA Consultant

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Bobbie R. Etsler

Assistant ERISA Consultant