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Meet Our Team
Michelle M. Marsh, QKA

President &

Chief Visionary Officer

Business Office

Ronda K. Bernath, QKA

Business Manager

Andrew M. Wyckoff

Head of Systems & Database Management

Heather M. Palmer

Accounting Assistant

Administrative Assistant

Carol L. Jarvis

Accounts Receivable Specialist

Elisha F. Everett

Sales

Mike R. Watkins, ARPC, PRP

New Business

Development Director

Samantha M. Diggs

Marketing Director &

Internal Sales Specialist

Installation

Robyn D. Pequignot

Document Consultant &

Installation Manager

Cecilia J. Sanborn

Sr. Installation Coordinator

Natalie B. Stanley

Installation Coordinator

Installation Coordinator

Dee Anna Nihiser

Consulting

Suzy T. Guck, ERPA, QKA

Manager of Operations &

Senior ERISA Consultant

Lisa R. Bowser, ERPA, QKA

Sr. ERISA Consultant

Jennifer E. Deffenbaugh, QKA

Sr. ERISA Consultant

Stefanie M. Hallett, QKA

ERISA Consultant

Holly M. Rust

ERISA Consultant

Lea L. Smith, QKA, TGPC

ERISA Consultant

Jessica T. Michael

Associate ERISA Consultant

Carolyn S. Smock

Sr. Assistant ERISA Consultant

Cyndy A. Sembach

Assistant ERISA Consultant

Chris A. Stiltner

Assistant ERISA Consultant

Cherry H. Bird

Assistant ERISA Consultant

Mary F. Squier

Distribution Specialist

Distribution Specialist